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I have not received a code from BeterDichtbij

The steps in brief

  • When activating the BeterDichtbij app, you will receive a code at two points.
  • You may have made a typo in your telephone number or email address, or your details may not match the details the healthcare organisation has on file for you.

1. Resend code

click on 'Send me the code again'. Fill in your details again and click on 'Further' .

2. Check your settings

Wait a few minutes and check your mobile network. There may be some delays in the mobile network.

3. Reinstall

If the code still does not arrive, it can help to delete and reinstall the BeterDichtbij app.