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For healthcare professionals

Helpdesk Digital Care makes digital care accessible to everyone.

View all participating healthcare institutions here.

Catharina Hospital
Altrecht
Meander Medical Center
GGZ inGeest
Saxenburgh
Digital Health Center
Heliomare
ViVa! Healthcare Group
GGNet
Parnassia Group
Radiotherapy group
Care for the South
Regional Support Organization Southeast
De Hoogstraat Rehabilitation
ZorgSaam
Adrz
Allévo
SVRZ
Zeeland healthcare organizations
Amarijn
Stroomz
Flevo Hospital
Rehabilitation Friesland
General Practitioners South and Central Kennemerland
General practitioners in Zeeland
RHOGO
Libra Rehabilitation and Audiology
Arkin
Gelderse Vallei Hospital
Rivierenland Hospital
Merem
HilverZorg
GGZ Central
Service Pharmacy Julius
Tergooi MC
SAG Amsterdam
Vincent van Gogh
Anna Elderly Care
Amsterdam GP Alliance
Anna Hospital
Emergis
Red Cross Hospital
Zonnehuisgroep Amstelland
GAZO
General practitioners in the city of Utrecht
ROHA
Amaris Care Group

Digital healthcare offers great opportunities, but over 4.5 million Dutch people lack the skills to take advantage of them. As a result, they miss out on fair opportunities to use digital healthcare. We believe that everyone has the right to access digital healthcare. That everyone should be able to participate.

Through our support, we also aim to increase the self-reliance of your patients and clients. This allows healthcare providers to focus on their core task: providing the best possible care.

Read more about us here.

We offer your patients and clients accessible help. In the digital care of your organization.

Our helpdesk

Patients can call, email, and chat with our team. With patience and empathy, we offer concrete help to get them on their way immediately.

Looking independently

Patients can also find their own answers in the manuals on our website. Written in plain language, in over 20 languages.

For patients

  • All relevant information in one place
  • More than 100 manuals in 20 languages
  • Knowledgeable & friendly helpdesk team
  • Contact by telephone, chat and email

For healthcare institutions

  • Your own page with all relevant information for your patients or clients
  • Relieve the pressure on your own employees
  • Ready-made promotional material such as posters and flyers
  • Strong collaboration and improvement
Contact us
Carla Broekman, Project Manager ICT and safety, Huisartsen Utrecht Stad (HUS)
At Helpdesk Digitale Zorg, our patients learn to email or video call their GP safely, thus relieving the GP's worries.
Emmy - Service employee
Emmy Kuipers, Service Employee
Every conversation is different and you can find a solution together mainly by listening carefully
Patient, TergooiMC
I was unable to log in. But by going through it step by step, I have now succeeded. Now I can do it all myself!
Suha Saygin, Medical Assistant, SAG
It is very nice that we can refer our patients for digital support. This saves us time on the telephone and the patient is helped immediately remotely.
Photo of Emmy
Emmy, Service employee
I have daily contact with patients and clients of healthcare institutions throughout the Netherlands. Working together in concrete terms to make digital care accessible gives me a lot of energy!

Frequently Asked Questions

  • For Dutch healthcare institutions such as hospitals, rehabilitation centers, home care, general practitioners, or mental health institutions that offer digital care. We provide support across all lines of care.

    Our support is a nationally recognized concept that directly helps both the user and the healthcare provider with any desired healthcare application. We are, among other things, the national PGO information point and Blinkz information point.

    Affiliated healthcare institutions can refer all non-medical questions regarding digital care from patients and clients to the Digital Care Helpdesk. We ensure that our knowledge is up to date. Our team always has the latest knowledge of the systems commonly used in the Netherlands.

  • By now, over 40 healthcare institutions throughout the Netherlands are affiliated, including, for example, Arkin, Tergooi MC, GGZ Centraal, Ziekenhuis Gelderse Vallei, Stichting Amsterdamse Gezondheidscentra, Libra Revalidatie & Audiologie, and Merem. And many more.

  • This varies by organization and depends on the type and size of the organization. In this way, we can support as many healthcare institutions (and thereby patients and clients) as possible. We would be happy to discuss this further!

  • Quite a lot! An expert team of employees available on workdays from 8:00 AM to 6:00 PM via phone, email, chat, and WhatsApp. Additionally, we offer manuals for 100+ applications in 20 languages. Every quarter, you receive a report with insights to optimize your digital care pathways. We also share best practices during our inspiration events.

    And there is more: you get your own recognizable landing page, a complete communication toolkit, and a dedicated contact person for questions and advice.

  • This landing page, featuring your own logo, is recognizable to your patients and contains all relevant information and applications from your organization. Additionally, we refer to the regional context here, such as support via the Library, so that we help your patients on their way as effectively and comprehensively as possible.

    Use this page in your communication so that your patients always have the right information at hand.

Help your patients too

It starts with an introduction and a good conversation.
We are happy to share our experience and knowledge.

Contact us