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How do I submit a healthcare request?

Steps in brief

  • Click on 'New complaint or medical question'
  • Indicate on the body map where you have your symptom
  • Now indicate your most important complaints
  • Indicate at which times you are NOT available to contact the GP practice
  • Please indicate how you would like to be contacted. This can be done by text message or by telephone
  • Read the instructions and indicate that you have read them

1. Please indicate what your symptom is

Log in to your GP's patient portal and click 'New complaint or medical question'.

Indicate on the body map where you have your symptom. Also state how long you have had the symptoms, your gender and age.
Then click 'Get on'.

2. Please indicate your complaints

Now you can indicate what your complaints are. Once you have indicated everything, click on 'Get on'.
On the new screen you can indicate whether any of the symptoms mentioned apply to you. In addition, please describe the symptoms you experience.
click on 'Get on' when you're done.

3. Contact your GP

Now you can indicate at what times you NOT are available to contact your GP practice.
Once you have done this, click 'Get on'.

You can now enter your personal details and indicate how you would like to be contacted. This can be done by text message or by telephone.
Read the instructions and indicate that you have read them. Then you can go on 'Send' click.

Fred Antonides
Hello, my name is Fred. My colleagues and I are standing every working day from 08:00 - 18:00 ready for you.