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QR code has already been scanned in Yris
The steps in brief
- You will receive a message from Yris that your QR code has already been scanned.
- There are two options, read below what you can do.
1. Different device
The code has already been scanned once on another device. There is only one device where you can register the app for privacy reasons. In principle, Yris is only for the patient himself, not for family members.
2. Initial scan error
Something went wrong with the first scan of the QR code. You can request a new QR code from your healthcare provider.
