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QR code has already been scanned in Yris

The steps in brief

  • You will receive a message from Yris that your QR code has already been scanned.
  • There are two options, read below what you can do.

1. Different device

The code has already been scanned once on another device. There is only one device where you can register the app for privacy reasons. In principle, Yris is only for the patient himself, not for family members.

2. Initial scan error

Something went wrong with the first scan of the QR code. You can request a new QR code from your healthcare provider.

Fred Antonides
Hello, my name is Fred. My colleagues and I are standing every working day from 08:00 - 18:00 ready for you.