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I have not received an authentication code from BeterDichtbij
The steps in brief
- When activating the BeterDichtbij app, you will receive an authentication code at two times.
- You may have made a typo in your telephone number or email address, or your details may not match the details that the healthcare provider has about you.
1. Resend code
Click on 'Send me the code again'. Enter your details again yourself and click 'Continue'.
2. Check your settings
Wait a few minutes and check your mobile network. There may be some delays in the mobile network.
3. Reinstall
If the code still does not arrive, it can help to delete and reinstall the BeterDichtbij app.
