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Logo BeterDichtbij

I want to prepare for my video call interview

The steps in brief

  • Open the BeterDichtbij app on your phone or tablet
  • After activation, enter your 5-digit PIN code
  • Check whether you see your healthcare provider in the app
  • Check the settings of your mobile device

1. Open the BeterDichtbij app

You can log in to your personal environment via the BeterDichtbij app on your phone or tablet with the 5-digit PIN code.

2. Check whether you see your healthcare provider in the list of healthcare providers

When you have received an invitation from your healthcare provider, this healthcare provider will be listed in the overview of healthcare providers.

3. Check the settings of your mobile device

Is your phone or tablet not on airplane mode or do not disturb? Do you have a working internet connection? And have you given permission to send notifications and use the camera and microphone? Then you are ready for your video call. If you still have any doubts, please contact us.

Instructional video

Fred Antonides
Hello, my name is Fred. My colleagues and I are standing every working day from 08:00 - 18:00 ready for you.