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How do I install the HiX Mobile Patient app?
Steps in brief
- Download the app from the App Store or Google Play.
- Set a PIN code.
- Add your healthcare institution.
1. Download the app
- Go to the App Store for iPhone/iPad or to Google Play for Android.
- Search for 'HiX Patient'.
- Download and install the app.
2. Set a PIN code
When you open the app for the first time, you will be asked to set a (self-chosen) PIN code so that you can log in with this PIN code next time.
Choose a PIN code that you can easily remember; you will need it every time you use the HiX Mobile Patient app.
3. Add your healthcare institution
- Click on the + button in the bottom right of the screen.
- Read the warning and click on 'Understood & agreed'.
- click on 'Next one'.
- Find your healthcare institution by typing the name or scroll to your healthcare institution.
(NB: The list of healthcare institutions you see in the screenshot below is only a selection of the healthcare institutions you can add)
You are now being directed to the patient portal website, where you must log in once with your DigiD to link your healthcare institution to the HiX Mobile Patient app.
My care institution is not listed, what now?
Is your healthcare institution not listed? Then your healthcare institution has a different supplier or does not (yet) use HiX Mobile Patient.
In that case, you can always log in to your healthcare institution's patient portal via the browser on your computer or phone.
