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Client Panel Digital Healthcare Helpdesk
Thinking together, improving together.
Digital healthcare is not yet a matter of course for millions of Dutch people. Approximately 4.5 million people lack digital skills, which can make access to care complicated. We help this group daily, but we also want to listen to their experiences and wishes on a structural basis. That is why we established the client panel: a group of users that helps us make our services better, more accessible, and more user-friendly.
What does the client panel do?
The goal of this panel is to gather continuous and direct input from users and partners in the field. This allows us to gain better insight into the needs of our target audience and further improve our digital services. This takes shape through:
- Personal interviews: to test specific issues.
- Meetings and digital sessions: to share experiences and ideas.
- An ongoing feedback channel: so that everyone can provide feedback easily.
With this input, we improve manuals, communication, and processes. This ensures that digital care truly works for everyone.
Would you like to contribute to thinking about accessible digital healthcare?
Do you want to help think about how digital care can become more accessible? Do you have experience with digital care and do you want to make your voice heard? Then sign up for our client panel!
We are looking for people of various ages, backgrounds, and digital skill levels.
Together, we make digital healthcare better.
Sign up here
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We are looking for people of various ages, backgrounds, and digital skill levels.
Together, we make digital healthcare better.
