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How do I make an appointment in the ZorgSaam Patient Portal?

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Steps in brief

  • Log in to the ZorgSaam Patient Portal.
  • Go to '‘Dates‘.
  • Make an appointment.

1. login

Read the explanation about logging in via the internet.

2. Go to your appointments

  • Click on '‘Dates‘'.
Screenshot of the ZorgSaam patient portal. At the top, a red arrow points to the 'Appointments' menu. You can view your appointments via this menu. The page displays an overview of scheduled appointments and new notifications.
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Make an appointment at the laboratory

  • Click on '‘Make an appointment‘'.
Screenshot of the ZorgSaam patient portal. The 'Appointments' menu is open. A red arrow points to 'Make an appointment'. You can schedule a new appointment via this option.
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  • Click on '‘Laboratory‘'.
  • Click on '‘Next‘'.
Screenshot of the 'Make an appointment' page in the ZorgSaam patient portal. A red arrow points to an appointment selection option. Choose the correct appointment type and then click 'Next' to continue. A second red arrow points to the 'Next' button at the bottom of the page.
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  • Go through all the questions.
  • Click on ' each time‘Next‘'.
Screenshot of the 'Make an appointment' page in the ZorgSaam patient portal. A question is asked regarding a referral or request form from a specialist or general practitioner. A red arrow points to the 'Next' button. Answer the question and then click 'Next' to continue.
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  • You are now viewing an overview of your appointment.
  • Click on '‘Next‘'.
Screenshot of the 'Make an appointment' page in the ZorgSaam patient portal. At the top is an overview of the selected answers. Below that, it shows which appointment you can make. A red arrow points to the 'Next' button. Click on 'Next' to view available appointments.
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Make an appointment with another department

  • Click on '‘Appointments on the waiting list’.
Screenshot of the ZorgSaam patient portal. The 'Appointments' menu is open. A red arrow points to 'Appointments on the waiting list'. Using this option, you can view which appointments you are on the waiting list for.
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NB: You can only make an appointment if you have a referral from your general practitioner or specialist.

The button '‘Make an appointment’' is only clickable if you can schedule an appointment online yourself. Is the button not blue? Then your healthcare provider will schedule the appointment for you.

Would you like to know for which departments you can make an appointment online? Then view the page: Make, change, and cancel appointments digitally ↗.

  • Click on '‘Make an appointment‘'.

 

Screenshot of the 'Appointments on the waiting list' page in the ZorgSaam patient portal. The overview shows an appointment for which you can choose a date. A red arrow points to the 'Make appointment' button. Click on this button to schedule an appointment.
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3. Choose day and time

  •  Click on the arrow to view the available times.
Screenshot of the 'Make an appointment' page in the ZorgSaam patient portal. It displays an overview of available days and the number of free slots. Red arrows point to the arrows to the right of the days. Click on an arrow to view the available times for that day.
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  • Click on the correct time.
Screenshot of the 'Make an appointment' page in the ZorgSaam patient portal. The available times for a selected day are expanded. Red arrows point to various available time slots. Click on a time slot to select this time for your appointment.
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4. Confirm the appointment

Click on '‘To confirm‘to make the appointment.

Screenshot of the 'Make an appointment' page in the ZorgSaam patient portal. It displays an overview of the selected appointment with the date, time, location, and department. A red arrow points to the 'Confirm' button. Click 'Confirm' to finalize your appointment.
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