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How do I start a video consultation via the ZorgSaam patient portal?

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Steps in brief

1. Log in to the ZorgSaam Patient Portal.

2. The video consultation is listed on the homepage at Upcoming appointment.

3. The video consultation can also be found via Appointments > Video consultation.

4. Click on ' next to the appointment‘Start video consultation’.

5. Microsoft Teams opens in a new tab. Click on '‘Continue in this browser’.

Have you been invited for a video consultation? Then follow these steps:

1. Log in

Go to the patient portal via https://patient.zorgsaam.org and log in with DigiD.

Read more about logging in via the computer.

2. View the appointment

On the homepage, the video consultation is listed under 'Upcoming appointment'. Click on '‘Start video consultation‘'.

The appointment for the video consultation is at the top of the home page.
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3. access the video consultation via the menu

The video consultation can also be found under the menu at Appointments > Video consultation.

Via appointments, video consultation is listed under the appointment overview.
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4. Start the video consultation

To schedule the video consultation, you will see the button ' on the right.‘Start video consultation‘Click here to start the video consultation.

Under video consultation, you will see the scheduled appointments, and you can also start this appointment from here.
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5. Participate in the consultation via Teams

After clicking this button, Teams opens with '‘Join the conversation‘' in a new tab. Click on ' on this screen.‘Continue in this browser‘'.

When you start the video consultation, a new tab appears to open Teams.
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Need help with Teams?

View the page about the topic Teams for the next steps and more explanation about Teams.