Parnassia Group has joined forces with Stichting Helpdesk Digitale Zorg to improve support for its clients in the use of healthcare applications, such as the renewed Client Portal that will be put into use on November 30.

For clients with mental health issues, using digital resources can sometimes be a challenge. With this collaboration, Parnassia Groep ensures that clients receive the help they need to use these resources effectively in their care pathway, without putting an additional burden on healthcare professionals. The service employees of Stichting Helpdesk Digitale Zorg offer expert and empathetic support in using digital care applications.

“It is essential to us that our clients not only have access to digital care, but also receive the right support to benefit from it,” says Laura van Goor, director at Parnassia Groep. “By working together with Stichting Helpdesk Digitale Zorg, we can ensure that clients feel supported in using digital systems, so that our care professionals can focus on what is really important: providing good mental health care.”

“With this collaboration, we ensure that Parnassia Groep clients receive the support they need to confidently use digital care applications,” says Merlijne Sonneveld, director of Stichting Helpdesk Digitale Zorg. “This is an important step in our mission to make digital care accessible to everyone, especially those who find it difficult to find their way in the digital world. With our help, clients can strengthen their control over their care pathway and feel more connected to their care providers.”

This collaboration is an important step in the ambition of Parnassia Groep to further integrate digital innovations in healthcare. The renewed Client Portal offers clients more control over their treatment, with access to their medical file, e-health modules and video calling functionality with their practitioner.

About Parnassia Group

Parnassia Groep offers mental health care to more than 180,000 clients per year. The organization consists of various care brands that are divided into small-scale treatment teams, located in 70 municipalities and in and around 600 general practices. Anyone with mental health problems can turn to the more than 13,500 professionals of Parnassia Groep. The care brands of Parnassia Groep are: 1nP, Antes, Brijder, Fivoor, i-psy, Indigo, Parnassia, PsyQ, Reakt, Triora and Youz.

About the Digital Care Helpdesk Foundation

Stichting Helpdesk Digitale Zorg supports healthcare institutions by helping clients with the use of digital care systems. The team of expert employees offers patient and personal help with the use of, for example, electronic patient files, self-measurements or login methods, such as DigiD and is the national PGO information point.