This image was generated using AI.

Digital Healthcare Helpdesk | FWG 45 – VVT Collective Labour Agreement | Utrecht

As an experienced executive assistant, do you want to make a difference in a growing organization with national ambitions? Helpdesk Digitale Zorg (HDZ) is looking for someone who provides overview, takes independent responsibility, and helps our director and organization continue to grow professionally.

Therefore, we are looking for an executive assistant who truly unburdens our director and also provides support to the management team. We are looking for someone who thinks ahead, quickly understands what is going on, and handles matters independently. Someone who does not wait for instructions but takes initiative, maintains an overview, and ensures that agreements are honored.

What are you going to do?

As an Executive Assistant, you organize the daily support for the Director, carefully prepare board meetings and consultations, and ensure that decisions and actions are followed up in a timely manner.
You align your priorities directly with the director, who is your primary client. Additionally, you support the management team to a limited extent, so that your attention remains focused on what is most important for the organization.
Your duties include, among other things:

• Managing and monitoring the director's agenda, appointments, and administrative planning.
• Preparing and organizing board, management team, and other meetings, including agendas, documents, and minutes.
• Documenting decisions and actions and actively monitoring follow-up.
• Independently follow up on agreements and deadlines with colleagues and external parties.
• Preparing and managing correspondence, documents, and presentations.
• Organizing internal and external meetings and maintaining practical contacts with business relations.
• Assessing and handling incoming requests, setting priorities independently.
• Identify when topics threaten to stall and, where possible, take steps to find a solution.
• Thinking ahead about what is needed for upcoming agreements, decisions, and developments.
• Improving and organizing work processes more intelligently, including through the use of digital tools and AI.
• You monitor progress, address people where necessary, and ensure that important matters are not left unresolved. In doing so, you know exactly what you can handle independently and when to involve the director.

Who are we looking for?

We are looking for an experienced and independent professional who enjoys organizing, arranging, and taking the burden off others.
You are proactive, practical, and results-oriented. You see what is needed yourself and take action, without needing constant direction. You are good at setting priorities, switch easily between different topics, and maintain an overview, even when things are busy.
You communicate clearly and pleasantly, handle confidential information with care, and have a sense of administrative and organizational relationships.
Moreover, you are assertive enough to hold colleagues to agreements and dare to contribute critical thought where necessary.

You bring:

• Higher professional education (HBO) working and thinking level, demonstrable through education and/or relevant work experience.
• Extensive relevant experience as an executive assistant, management assistant, board assistant, or in a similar position.
• Excellent organizational and communication skills.
• Good command of the Dutch language, both spoken and written.
• Digital skills and interest in actively using AI and new technology.
• An independent work attitude and a strong sense of responsibility.

What do we offer?

At Helpdesk Digitale Zorg, you work on a clear societal mission: making digital healthcare accessible to everyone. Within an organization that is growing and professionalizing rapidly, you help people use digital healthcare independently and with confidence. You work closely with the director, receive a great deal of trust and freedom to act independently, and can make a real contribution to the further professionalization of our organization.

You will work from our office in Dotslash in Utrecht. Because you work closely with the Director and the management team, being present at the office is an important part of the role. We are looking for someone who enjoys working on location, is approachable, and is at the heart of the organization.

You can count on:

• A varied position with a lot of independence and responsibility.
• An informal, committed work environment with short lines of communication.
• An organization where innovation, social impact, and collaboration are central.
• Room to contribute ideas and improve work processes.
• Employment conditions in accordance with the VVT collective labour agreement, with salary scale FWG 45 (€2,981.98 – €4,245.84)
• The position is for 24-32 hours per week. We offer a temporary contract for one year with the prospect of a permanent position and are happy to discuss your start date.

About Helpdesk Digital Care

The Digital Healthcare Helpdesk supports people who need help using digital healthcare. We work with healthcare organizations and help their patients and clients use digital healthcare independently and with confidence.
We are a growing organization with national ambitions. From our office in Dotslash in Utrecht, we work with a dedicated team towards one goal: making digital healthcare accessible to everyone.

Interested?

Do you want to contribute to a future where digital healthcare is accessible to everyone? Then we would like to get to know you. Send your CV and cover letter to vacatures@helpdeskdigitalezorg.nl.

Do you have any questions first? Feel free to contact Rosanne van de Koppel at 085 – 130 45 75.

Are you unsure if you fully meet the profile, but are you enthusiastic about this position and our mission? Then please do apply. We look beyond the boxes on a CV.

Recruitment agencies contacting us regarding this vacancy are not appreciated.